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Cancellation and Return Policy of MetalNamePlates.artsNprints.com

Cancellation and Return Policy

100% Money-Back Guarantee
We assure a full refund if your issue remains unresolved within 30 days, credited via the original payment method.

Return Eligibility

Not Eligible for Return

  • Customized or Personalized Orders (as per user specifications).
    These are crafted uniquely for you and cannot be resold.

Eligible for Return (within 3 days of delivery)

You may request a return within 3 days only if:

  • Product is used, fixed, or altered

  • Product or box has physical damage

  • Branded product seal is broken

  • Empty package or missing item/accessory

  • Product is defective

  • Product is significantly different from its description (wrong size, color, material, etc.)

  • You changed your mind for any reason

Extended Return Window (up to 15 days)

Returns are accepted up to 15 days only if:

  • Product is defective

  • Product is significantly different from the description

  • You changed your mind for any reason

Return Conditions

To qualify for a return:

  • Product must be in original condition

  • Unused, unaltered, and unsoiled

  • Brand packaging must be intact

  • All labels, tags, original invoice must be included

Replacements will be provided if the product is still available on the website.

How to Request a Return

Contact our Customer Support by:

Please provide:

  • Order ID

  • Images clearly showing damage or missing contents

Our team will confirm your request and guide you through the pickup process. Kindly ensure the product is securely packed for return.