FAQs MetalNamePlates.artsNprints.com

Welcome to our FAQs page! Below you’ll find answers to the most commonly asked questions related to our products, services, ordering, delivery, and more.

Orders & Products

Q1: Do you offer customized products?
Yes! Most of our products are customizable. You can choose designs, sizes, materials, Colour and text based on your requirement.

Q2: Can I preview my nameplate design before production?
Absolutely. We share a pre-production drawing for your approval and 2 revision with all possibilities before manufacturing begins.

Q3: What materials do you use for nameplates and signs?
We use engineering-grade materials like ACP, Aluminum, Brass, Copper, MS Steel, SS Stainless Steel, Titanium (PVD coated SS)  depending on the product type. All materials are weather-resistant and long-lasting.

Q4: Are your products durable outdoors?
Yes. Our products are made for Indian weather conditions and (LTV) Life Time Value last for years when properly fixed and maintained.

Shipping & Delivery

Q5: How long does delivery take?
Orders are typically dispatched within 3–7 working days, depending on customization and location.

Q6: Do you deliver across India?
Yes. We ship to 32,000+ pincodes and all states/UTs in India.

Q7: Can I track my order?
Yes. Visit Track My Order and enter your Order ID and mobile number. You will also receive updates via SMS, email, or WhatsApp.

Payments & Offers

Q8: What payment modes do you accept?
We accept UPI, Debit/Credit Cards, Net Banking, and Wallets.

Q9: Do you offer COD (Cash on Delivery)?
Currently, COD is not available due to the customized nature of our products.

Q10: Are there any discounts for bulk orders?
Yes! We offer up to 25% off on bulk orders. Contact us on WhatsApp +91 9036882889 for a custom quote.

Returns, Replacements & Cancellations

Q11: Can I return a customized product?
No. Personalized/custom orders are non-returnable unless damaged or incorrect.

Q12: What if my product arrives damaged?
Make unboxing videos or share pictures of the damage within 3 days of delivery at info@artsnprints.com. We’ll resolve it with refund or replacement as applicable.

Q13: Can I cancel my order?
You can cancel your order before it moves to production stage. Contact us quickly via WhatsApp or call.

Others

Q15: Do you accept wholesale or reseller inquiries?
Yes! We welcome reseller, agent, and B2B inquiries. Contact us via WhatsApp or email for partnerships.

Q16: How can I contact customer support?
Call/WhatsApp us 24/365 at +91 9036882889 or email support@artsnprints.com.